Frequently Asked Questions

Where does Boreal Bites Foods source its products?

All of our products are sourced from local farmers across Canada. We believe in supporting our local communities and providing our customers with the freshest fruits, vegetables, and dairy goods.

How can I be sure of the quality of the products?

At Boreal Bites Foods, quality is our top priority. Every product is hand-picked and carefully inspected to ensure it meets our high standards of freshness and nutritional content.

Do you deliver to all parts of Canada?

Yes, we provide free home delivery across Canada. Once you place an order, we work diligently to get your fresh produce to your doorstep as quickly as possible.

How do I place an order?

Simply visit our website, browse through our wide selection of products, add your desired items to your cart, and proceed to checkout. If you have any issues, our customer service team will be happy to assist you.

How do I apply for a job at Boreal Bites Foods?

We're always looking for passionate individuals to join our team. Visit the "Careers" section on our website to view available job listings and apply online.

How do you ensure sustainability in your practices?

We are committed to eco-friendly practices. We work closely with local farmers who employ sustainable farming methods. We also aim to reduce food waste, optimize our logistics for lower emissions, and use eco-friendly packaging.

What if I have a problem with my order?

We strive to ensure every order is perfect, but if you do experience any issues, please contact our customer service team at borealbitesfoodsofficial@gmail.com. We'll do our best to resolve your issue as quickly as possible.

How often do you update your product range?

Our product range is updated regularly to accommodate seasonal availability and to introduce new and exciting products.

How do I store my fruits, vegetables, and dairy goods once they arrive?

Each product comes with specific storage instructions to ensure it remains fresh for as long as possible. Please follow these guidelines to enjoy the best of our product.

Can I customize my order?

Yes, you can customize your order as per your needs. If you need help with this, feel free to reach out to our customer service team.

What forms of payment do you accept?

We accept a variety of payment methods, including credit/debit cards and several online payment systems. You'll find all available options listed at checkout.

Is it safe to order from your website?

Absolutely. We use secure, encrypted connections across our website to protect your information. Plus, we never share your personal data with third parties.

Do you cater to dietary restrictions?

Yes, we understand everyone has unique dietary needs. We offer a diverse range of products to cater to various diets, including vegan, vegetarian, gluten-free, and more.

How can I track my order?

Once your order is placed, we'll send you an email confirmation with a tracking number. You can use this number to track the status of your order.

Can I set up recurring deliveries?

Yes, for your convenience, you can schedule recurring deliveries. This ensures you'll always have fresh produce in your kitchen without having to place an order each time.

How do I sign up for a Boreal Bites Foods account?

Simply click on the "Sign Up" button on our website and follow the prompts. If you need help, our customer service team would be happy to assist you.

Do you offer gift cards?

Yes, we do! Boreal Bites Foods gift cards make a wonderful present for friends and family. You can purchase them directly from our website.

Can I pause or cancel my subscription at any time?

Yes, you can manage your subscription settings from your Boreal Bites Foods account. This includes pausing or canceling your recurring deliveries.

How can I get in touch with customer service?

You can reach our customer service team by emailing us at borealbitesfoodsofficial@gmail.com. We are always here to help!

I'm interested in partnering with Boreal Bites Foods. Who should I contact?

That's great to hear! Please send an email to borealbitesfoodsofficial@gmail.com with more information about your proposal, and someone from our team will be in touch.

Still Need Help? Reach out to Support 24/7:

+12056870979

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Wide Variety

An extensive product range to suit all dietary needs.

Handmade

Hand-selected, top-quality produce.

Natural & Nutritious

Pure, additive-free, and packed with nutrients.

Quality Guaranteed

Consistent top-tier quality in every order.

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